Welcome to Vitrax Technology. By using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully.
1. General
- These Terms & Conditions govern the use of our website, purchase of products, and related services.
- By accessing our site or purchasing our products, you acknowledge that you have read, understood, and agree to these terms.
2. Product Information
- We strive to provide accurate descriptions, images, and specifications of our smart digital door locks.
- However, product features and availability may vary slightly due to upgrades or design changes.
- Prices are subject to change without prior notice.
3. Orders & Payments
- All orders are subject to confirmation and product availability.
- Payments must be made through secure methods offered on our website or authorized dealers.
- In case of payment failure or fraud suspicion, Vitrax Technology reserves the right to cancel the order.
4. Delivery & Installation
- Delivery timelines depend on location and availability.
- Installation services (if applicable) will be scheduled after delivery.
- Any damage caused during customer-handled installation is not covered under warranty.
5. Returns & Refunds
- Returns and refunds are governed by our Refund & Return Policy.
- Only eligible products, as per policy terms, will be accepted for return or replacement.
6. Warranty
- Our smart locks come with manufacturer warranty as specified in product details.
- Warranty does not cover damages caused by mishandling, improper installation, or unauthorized repairs.
7. User Responsibilities
- Customers must provide accurate information while placing orders.
- Misuse of products or services that results in damage, security breach, or unauthorized access will not be the responsibility of Vitrax Technology.
8. Limitation of Liability
- Vitrax Technology is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Our maximum liability is limited to the value of the product purchased.
9. Intellectual Property
- All product designs, logos, images, and website content are the intellectual property of Vitrax Technology.
- Unauthorized reproduction, modification, or distribution is strictly prohibited.
10. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of Pune courts, Maharashtra.
đź“Ť Contact Us
For any queries regarding these Terms & Conditions:
Vitrax Technology
Office No. 429, 4th Floor,
Vardhaman Moonstone,
Mumbai–Satara Highway,
Tathawade, Pune – Maharashtra, India
📧 Email: vitraxtechnology@gmail.com